Privacy Policy
How we collect, use, and protect your information
1. INFORMATION WE COLLECT
Personal Information: When you register, we collect your name, email address, phone number, and username.
Usage Data: We collect information about how you use our platform, including property searches and viewing history.
Payment Information: We collect payment details when you purchase access tokens, processed securely through our payment partners.
Communication Data: Records of your communications with us and other users through our platform.
2. HOW WE USE YOUR INFORMATION
• To provide and maintain our services
• To process token purchases and facilitate property viewings
• To communicate with you about your account and our services
• To improve our platform and develop new features
• To comply with legal obligations and resolve disputes
• To prevent fraud and ensure platform security
3. INFORMATION SHARING
Property Owners: We share your contact information with property owners when you purchase viewing tokens.
Service Providers: We work with third-party service providers who help us operate our platform.
Legal Requirements: We may disclose information when required by law or to protect our rights.
Business Transfers: Information may be transferred in connection with mergers or acquisitions.
4. DATA SECURITY
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. DATA RETENTION
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time, subject to legal requirements.
6. YOUR RIGHTS
Under the Data Protection Act 2019 (Kenya), you have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent where processing is based on consent
7. COOKIES AND TRACKING
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.
8. CHILDREN'S PRIVACY
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.
10.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: info@mykeja.co.ke
Phone: +254 701 606 056
Address: Kiambu, Kenya
Last Updated: September 20, 2025